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Our modular designed products are developed to be able to
stand the test of time, easy servicing, backed up by comprehensive
and efficient maintenance programs through our vast global
representatives and locations, furthermore as an additive
we offer installation support service as an option.
Our entire well-designed Outdoor Advertising products deserves
to be maintained in "as new" condition at all times,
that is why we are committed to delivering only the highest
possible standards of quality and service for all of our clients
no matter where. Our service is designated so that all of
our clients can depend on our products, to be provisioned
for necessary equipment and technology upgrade throughout
the life.
Service Response
DISTEC Maintenance & Repair Service within both the local
area and from our main DISTEC offices are effectively mobile
and therefore designed to handle any error or defect report
with a quick response time and fast replacement parts to either
the location or the service & maintenance team. Our qualified
and trained technicians, giving us the capabilities of maintaining
open channel of communication with the clients Service Centre
via mobile phones and or emails / pagers. On receiving an
emergency report, we aim to have the issues resolved within
the same day or as pre-agreed contractual time (pending on
the service agreement within clients area and location). Rapid
response to defective parts falls into a number of categories,
each with a targeted response speed. Further response whether
it is the removal or replacing of posters, replacement of
a sheet of glass, a target response time exists within each
global location to minimize the downtime of operational costs
to our clients and their end users.

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